Your order will usually be shipped on the next working day. Within Germany, the delivery time is approx. 2-3 days. To other countries, the delivery time is usually 3-7 days.
We will ship your order with DHL.
We ship with a shipping box made for wine. These come in different sizes, you can compose your order individually, we do not have any predefined quantities that you have to follow.
If you place orders in units of 3 (so for example 1, 3, 6, 9, 12 bottles), you help us save on packaging material and transport units. Our largest shipping unit is a 15-bottle carton.
No, there is no minimum order value.
Write to us at firstname.lastname@example.org - we look forward to hearing from you!
You are welcome to let us know if a wine is faulty, write to us at email@example.com.
You can redeem your coupons and promo codes in the "Discount Code" field during checkout.
Your refund will be processed as soon as we receive the returned items. You will receive your refund using the same payment method you used to make your purchase. The duration of the refund will depend on the payment method, but will be processed within 14 days of receipt of your return.